JM
Julia M

1 reviews | Active since Jan 2011

10 Nov 2016, 09:12

no service delivery

<p>i have been loyal to miway for 6 years now. after tuesday i am considering to cancel my policy due to nkosana and i could not be assisted when my car could not start. he told me i am mean. if i pay my premiums to be mean can i please move to the insurance that helped me. Miway left me with no hlep in these floods</p> <p>thank you</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply10 Nov 2016, 09:28
Official

We need to apologise for the lack of service you experienced, please be assured that it is never our intentions to upset you in any way. We will look into this and get back to you with feedback.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply11 Nov 2016, 13:15
Official

We're so sorry to hear that you feel this way, please be assured that it is never our intention to upset you in any way. Thanks for giving Tebogo a chance to discuss your concerns with you in more detail and to help.

We’re happy to hear that you trust in us have been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.

Best regards,
The MiWay Team