NO SERVICE

Was in a car accident & followed all procedures to log claim.<br> <br> On submitted all documentation from Insured party, were requested to inform the other party to contact the insurance & we are not allowed to be involved in the matter any more.<br> <br> The other party has submitted all documentation & called various times while they are being treated with no respect and keep on being advised that nothing is received. <br> <br> So I ask you 'Miway' (which clearly stands for having it their way) to resolve this if we are not even allowed to speak to Miway & ensure that other party involved in the accident get assisted by Miway pr at least spoken to in order to try and resolve?<br> <br> So I ask you, are you going to help or should we move to another insurer? Feel like doing it regardless.