1 reviews | Active since Sept 2016

13 Jan 2017, 12:01

No responses to Email and Calls

<p>Good Day</p> <p> </p> <p>On the 09/01/2017 Ploicy RE#:P ********** 6, Cancelled my insurance with my miway. Next thing cant access the portal got message that agaent will call me. Next thing got an automated email from Buhle saying she tried to contact me,I should call back been calling till date no naswer send emails no respond.I want to know if they have action my request and when Im getting my reimburse becuase we pay upfront for the month</p>

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Replies (3)
's update13 Jan 2017, 12:54
Reviewer Update

Can Miway call me and stop sending me automated emails, Im patiently waiting for the call I tried calling no respond. they send sms with short number

MiWay Insurance
MiWay Insurance's reply13 Jan 2017, 15:03
Official

We will look into this and get back to you ASAP. Sorry for any hassles we have caused you in the interim!

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply18 Jan 2017, 21:33
Official

We’re so sorry for keeping you waiting initially and for any hassles we have caused you! Busi has since been in touch to assist and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!

Kind regards,
The MiWay Team