SM
Samantha M

1 reviews | Active since Oct 2015

27 Oct 2015, 12:16

No response since Friday!!

I have been getting countless calls from this company then I finally decided to take up a policy with them for my car. They sent me incorrect information on Friday evening and I have been trying to get hold of them since then to no avail. They are so quick to call before you are a client and when you become a client they just don't care at all. I have sent COUNTLESS call back requests on the website, app and phone. I have heard nothing. I have tried to call them and i have waited on the phone for over 40 min each time. This is really not acceptable. As soon as they call me back I am cancelling the policy and taking my money elsewhere. I don't even want to imagine how I will be treated in the event of a claim. Totally disgusting.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Oct 2015, 16:11
Official
Hello zee2804,

Please accept our apology for any lapse in service you may have experienced. A member of our sales department has been in contact with you to resolve your query. We once again thank you for choosing MiWay as your insurer of choice.

Regards,
The MiWay Team

Best regards,