NV
Nadia V

1 reviews | Active since Jan 2016

12 Jan 2016, 10:29

No response or feedback for 5 days

I logged a claim for a ****** phone, I cannot get hold of Renier that is handling my claim, sent 2 emails and phoned and left several messages since last week. NO FEEDBACK. Very poor service

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Jan 2016, 15:58
Official
Hello nadiavermaak8,

We need to unconditionally apologise for the lack of service you experienced, and we assure you that it is never our intention to frustrate you in any way!

We have since finalised your claim and again, we apologise for the inconvenience.

Please don't hesitate to give us a call if there's anything else we are able to assist with!

Kind regards,
The MiWay Team