LA
Layla A
1 reviews | Active since Oct 2015
15 Oct 2021, 14:24
NO RESPONSE on emergency assistance!
I’m very dissatisfied with the response I’ve gotten from Miway.
I asked for emergency assistance on Saturday 9 October. The guy who came out to jump start blew a terminal or computer box in my car and now I have been car less for a whole week and probably the weekend to come. I have children and responsibilities I need to take care of but every time I am promised someone will call me back they NEVER do.
Someone needs to take liability and responsibility you have out my job at risk as I am not able to go in.
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Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
15 Oct 2021, 15:34Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply15 Oct 2021, 15:34
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
LA
Layla A's updateReviewer Update
25 Oct 2021, 14:34It is going on 3 weeks now and I am still without my car. I assume that I will be billed as normal for a full
Month even though your service provider broke my vehicle ?
Month even though your service provider broke my vehicle ?
LA
Layla A's update25 Oct 2021, 14:34
Reviewer Update
It is going on 3 weeks now and I am still without my car. I assume that I will be billed as normal for a full
Month even though your service provider broke my vehicle ?
Month even though your service provider broke my vehicle ?
LA
Layla A's updateReviewer Update
26 Oct 2021, 12:45Hello….
This is not OK I call all day and cannot get through to a manager !!!!!!!!!!!!!!!!!
This is not OK I call all day and cannot get through to a manager !!!!!!!!!!!!!!!!!
LA
Layla A's update26 Oct 2021, 12:45
Reviewer Update
Hello….
This is not OK I call all day and cannot get through to a manager !!!!!!!!!!!!!!!!!
This is not OK I call all day and cannot get through to a manager !!!!!!!!!!!!!!!!!