1 reviews | Active since Feb 2014
No Response MiWay
Waiting for almost a month now just to inform MiWay that I had put a tracker in my car, have logged at least 4-5 call backs, an email explaining that I have a tracker and phoned the call centre waiting and waisting almost 30-45min each time to no one answering. Tried to cancel my policy through the online website and as I click cancel it threw an error saying something went wrong with my account please log out and now I can't log in anymore. My new insurance is starting December because of MiWay being so pathetic and now I can't even cancel my policy because I can't get ahold of them!! It is easy to get insurance from them as they answer within a minute but as soon as they hear that you want to cancel you stay on hold forever.
We're so sorry for upsetting you, and we assure you that it is never our intention to do so! We also assure you that your feedback is valuable to us and that we'll put it to good use.
Amori has been in touch to assist you with your policy and restore your trust in us as your insurer!
We thank you for giving us another chance to assist. Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
We're so sorry for upsetting you, and we assure you that it is never our intention to do so! We also assure you that your feedback is valuable to us and that we'll put it to good use.
Amori has been in touch to assist you with your policy and restore your trust in us as your insurer!
We thank you for giving us another chance to assist. Please let us know if you need help with anything else!
Kind regards,
The MiWay Team