No Response from MIWAY

<p>Claim No: C708369</p> <p>I was hijacked and kidnapped for 8 hours and my car was recovered. After repairs I collected my car from Danmar Autobody and few days after, I called them to let them know about the noise coming from the rear left wheel. An appointment was made for the car to be assessed.</p> <p>After the assessment, they told me (Fatima from Danmar) that a new claim request will be made to MIWAY since that part of the car was not fixed or quoted for during the repairs.</p> <p>I kept on following up for more than a month regarding the noise from the car. On the 23rd of August she called me to tell me that MIWAY has refused to fix the damage and that I must follow up with MIWAY.</p> <p>ALso, there is a part that has not been replaced and I was told (by Fatima) that an order has been made, up until now, that part is also not replaced. I also saw some damage on the front fender that was not there before the claim and is also not fixed.</p> <p>I called Cecil @ MIWAY since he was handling my claim and he told me to send an email regarding my issues. I sent an email and no feedback whatsoever up to date. To top it up, my premium increased from R1362 to R1818-00 ( Increase by 34%)</p>