KJ
Keshav J

1 reviews | Active since Nov 2016

03 May 2017, 14:05

No response and Cannot Keep promises C840936

<p>Firstly My car went missing in the yard, only to find out my policy was not updated at first point of contact, re****ed my claim taking more than a week to get approved. </p> <p> </p> <p>I keep getting made promises and nothing is being done,(just laid back service offered by the claims DEPT.)</p> <p>My claims advisor advised that there will be a mnager to contacting me, but its almost COB and yet another day has been wasted without any feedback.</p> <p> </p> <p>Please HELP!!! </p> <p>C840936</p> <p> </p> <p> </p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply03 May 2017, 14:32
Official

We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply15 May 2017, 16:32
Official

We’re so sorry for the lack of service you experienced on your claim Keshav!

Kea has since been in touch to discuss your concerns, and we’re happy to report that your claim has since been authorised and settled. Please give us a call if you need anything else.


Kind regards,
The MiWay Team