NO RESPONSE

i have requested a NCB letter from Miway. when i queried the NCB status i was put on hold several times since December / January. I am debited with a claim of R6200,00 which i i did not receive nor authorised. I have been with Miway since 2010. Had only 1 MV claim in 2010 by my son. I have been contacting Miway regularly since however apparently those processing the claims are unavailable. A Mellisa spoke to me from claims BUT put me on hold and cut me off after 22mins and 54 secs. Miway is really losing it with customer care. And their feed back and response is ridiculous and pathetic.<br> Wake up and smell the roses or many loyal clients like myself will be walking away and also giving your company a bad name.