SC
Samantha C
1 reviews | Active since Mar 2009
12 Feb 2016, 14:15
No response
need my claims handler to call me ASAP but no response on my emails or voice messages left on his phone. call the general number and get put on hold for 16minutes with no update till the 16th minute. saying he is still not available. <br> <br> and you want to put my premiums up?????
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MiWay Insurance's replyOfficial
16 Feb 2016, 13:09Hello spamc,
Please accept our sincere apology for the lack of service you experienced - we assure you that it is never our intention to delay a claim in any way!
Soteria has been in touch to explain the claims process and he has also explained what to expect moving forward. Please let us know if there's anything else we're able to help with!
Kind regards,
The MiWay Team
Please accept our sincere apology for the lack of service you experienced - we assure you that it is never our intention to delay a claim in any way!
Soteria has been in touch to explain the claims process and he has also explained what to expect moving forward. Please let us know if there's anything else we're able to help with!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply16 Feb 2016, 13:09
Official
Hello spamc,
Please accept our sincere apology for the lack of service you experienced - we assure you that it is never our intention to delay a claim in any way!
Soteria has been in touch to explain the claims process and he has also explained what to expect moving forward. Please let us know if there's anything else we're able to help with!
Kind regards,
The MiWay Team
Please accept our sincere apology for the lack of service you experienced - we assure you that it is never our intention to delay a claim in any way!
Soteria has been in touch to explain the claims process and he has also explained what to expect moving forward. Please let us know if there's anything else we're able to help with!
Kind regards,
The MiWay Team
Best regards,