pN
petri N
1 reviews | Active since Nov 2015
26 Nov 2015, 10:01
No response
I joined Miway last week as I had bought a new car and needed insurance. They were quick to respond as soon as they new they were going to get a new client. They had deducted 2 installments within one week wrongfully. It was with this that I had been phoning the whole morning. I spoke to one of the consultants (who assumed I was a new client), as soon as he heard what my query was about he said he did not know what to do about it and sent me through to their client services, where no one answers. <br> <br> It's so ridiculous that as soon as Miway thinks they will get money they will phone you immediately, but if there is a problem you can not get through to them.
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Replies (1)MiWay Insurance's replyOfficial
27 Nov 2015, 16:49Hello Peetrees,
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We also assure you that your feedback is valuable to us and that we'll put it to good use.
Thanks for giving Inno a chance to make things right and to make sure all future debits run correctly. Please don't hesitate to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We also assure you that your feedback is valuable to us and that we'll put it to good use.
Thanks for giving Inno a chance to make things right and to make sure all future debits run correctly. Please don't hesitate to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply27 Nov 2015, 16:49
Official
Hello Peetrees,
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We also assure you that your feedback is valuable to us and that we'll put it to good use.
Thanks for giving Inno a chance to make things right and to make sure all future debits run correctly. Please don't hesitate to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We also assure you that your feedback is valuable to us and that we'll put it to good use.
Thanks for giving Inno a chance to make things right and to make sure all future debits run correctly. Please don't hesitate to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Best regards,
