NO RESPONSE

Good day MiWay - yes, it's me again. Since you don't respond to my e-mails, I have to revert to Hellopeter once again. I sent another mail to the claims department (and even received a standard, automated response - awesome!) So, how long does it take for a case to be allocated to someone??? I've been experiencing problems with the windscreen that was repaired by Glasfit last year, after my accident. There's a lot of wind noise coming through on the passenger side and I've taken it to Renew-It Panel beaters (who repaired my car). They assessed it and unfortunately it isn't something they can repair / replace BECAUSE THEY DIDN'T REPLACE THE WINDSCREEN!. Bianca (from Renew-It) has been trying to get Glasfit to contact me to sort this out, but they're like you - ignoring me. So, what exactly do I need to do to get someone from MiWay to get this sorted out for me? I'm not taking my vehicle to another Glasfit and paying for something out of my own pocket which should still be under warranty. I am SO over poor service, honestly. It seems that this is the going rate in this country at the moment, and you should seriously be ashamed of yourselves. You get one thing right, just to go and stuff up something else!