KM
Khaya M

1 reviews | Active since Oct 2014

30 Aug 2016, 16:09

No Reply... Guess they are busy

<p>Well I guess MiWay is waiting for my debit date before they call me back, Ive been requesting call back for the past two weeks but dololo nothing. Next thing they send an SMS saying u didnt pick up whilst your phone never rang. This morning I spoke to Tumelo and he said he launched the callback for me but guess what its the end of the day now then I guess their turn around time is 10 Years. </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply30 Aug 2016, 16:40
Official

We’re so sorry for keeping you waiting initially. Mmathapelo will be in touch to assist.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply01 Sept 2016, 09:01
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Mmathapelo has since been in touch to assist you with your policy and he also confirmed cancellation of your policy.

We urge you to give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team