PK
Palesa K
1 reviews | Active since May 2015
28 May 2015, 08:59
No remorse or apology
My car was taken in for repairs by the Towing company through Miway insurance to SMD yard
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Replies (1)
MiWay Insurance's replyOfficial
02 Jun 2015, 16:54Hello PalesaMK,
We're so sorry for letting you down, and we assure you of our commitment to get to the bottom of what went wrong!
Chris has been in touch with our service provider and they've assured us that this will never happen again. He further arranged for our repairer to start with the repairs ASAP!
We have also extended your rental car, and we urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team
We're so sorry for letting you down, and we assure you of our commitment to get to the bottom of what went wrong!
Chris has been in touch with our service provider and they've assured us that this will never happen again. He further arranged for our repairer to start with the repairs ASAP!
We have also extended your rental car, and we urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team
MiWay Insurance's reply02 Jun 2015, 16:54
Official
Hello PalesaMK,
We're so sorry for letting you down, and we assure you of our commitment to get to the bottom of what went wrong!
Chris has been in touch with our service provider and they've assured us that this will never happen again. He further arranged for our repairer to start with the repairs ASAP!
We have also extended your rental car, and we urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team
We're so sorry for letting you down, and we assure you of our commitment to get to the bottom of what went wrong!
Chris has been in touch with our service provider and they've assured us that this will never happen again. He further arranged for our repairer to start with the repairs ASAP!
We have also extended your rental car, and we urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team