MR
Michell R

1 reviews | Active since Mar 2009

07 Dec 2017, 08:11

No Refund for three months of incorrect debiting

I was incorrectly debited twice and have been waiting a 2 1/2 months for my refunds.

Every time I call, they say the refund has been requested, but I never receive the refund.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply07 Dec 2017, 10:54
Official

Please accept our sincere apology for not getting things right the first time around and for any hassles you have experienced. We have passed your note on to our client services team and an agent will be in touch to give you feedback.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply12 Dec 2017, 17:42
Official

In closing, we would like to confirm that Inno has processed your payment. We apologise again for letting you down initially and assure you that this is not the MiWay way.

Please let us know if you need help with anything else!

Kind regards,
The MiWay Team