CG
Calym G
1 reviews | Active since May 2014
24 Mar 2016, 10:02
No Receipt of Reward Promised
When joining MiWay, I was promised a Reward. I was not able to access the reward. Upon contacting the call centre, I was told the reward email would be resent.. The email was never sent, and therefore I was never able to claim the promised reward.
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
07 Apr 2016, 12:21Hello calym1,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since re-sent you your voucher, but they have unfortunately not been able to get hold of you to confirm if you received it.
Please give us a call if there's anything else we're able to help with in the interim.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since re-sent you your voucher, but they have unfortunately not been able to get hold of you to confirm if you received it.
Please give us a call if there's anything else we're able to help with in the interim.
Kind regards,
The MiWay Team
MiWay Insurance's reply07 Apr 2016, 12:21
Official
Hello calym1,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since re-sent you your voucher, but they have unfortunately not been able to get hold of you to confirm if you received it.
Please give us a call if there's anything else we're able to help with in the interim.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since re-sent you your voucher, but they have unfortunately not been able to get hold of you to confirm if you received it.
Please give us a call if there's anything else we're able to help with in the interim.
Kind regards,
The MiWay Team