No peace of mind if you are with miway

I have been a client of miway insurance since 05 January 2011 and I have never missed a payment, I have only ever claimed for windscreen damage but on the 12th of September I had an accident and I have only been treated like a ******** since then, my vehicle was towed to the panelbeaters and stayed there for 26 days and it is not even fixed yet, miway even demanded bank statements and cellphone records, even threatened to cancel the claim and the policy if I do not give them consent, the assessor even told me he has seen this type of accident before and even gave me a withdrawal of claim form as miway will not accept my claim. The only feedback I get is if I call and they only sent an assessor 9 days after the incident, I am very disappointed and under a lot of strain because of the treatment I am getting from miway, I have a clean record but with miway it counts for nothing all they care about is my premium,i have since collected my vehicle and now I am been told that if the claim is not successful I will pay for storage even though I was initially told that miway will pay since it is their service provider, there is a lot more I just ran out of space