OC
Olebile C

1 reviews | Active since Oct 2017

15 Aug 2022, 10:29

No loyalty and bad attitude

Im so dissapointed with miway they have no loyalty to their customers plus their agents are rude and dont seem to know what they are doing. Ive been with miway for more than 15 presently i have two cars covered with them and im taking them to outsurance. I bout a third car on friday and wanted to cover it with miway,the agent on whatsap did not seem to be interested on doing her work as she did not even read what i was saying i then asked for a call back of which i received but that Gordon that called took 6 hours with me on the phone with negative results as now he offered me a cover for about 5000 for one car despite me having other contracts with them,i told him i rather shop around of which he told me in a way that he did not care so i shopped around and auto and general gave me for 1700 but high access whilst outsurance gave me comprehensive for 2000 with very low access i took it and now im canceling all my contracts with miway as you people have become arrogant im taking my other two cars to outsurance

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Aug 2022, 10:54
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.  Best regards,
The MiWay Team