RH
Rie H

1 reviews | Active since Sept 2011

30 May 2018, 12:04

No feedback or reply from MiWay or consultants - 2 weeks...

I emailed MiWay some quotes for a new bakkie canopy about nearly 2 weeks now and other than me having to call them for feedback it seems there is no effort to get back to me by the company or consultant the quotes were sent to. I have had a broken canopy since February this year. I have been with MiWay for around a decade, it is sad to see this type of customer service.

Can someone please get back to me C951932, consultant email **********

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply30 May 2018, 12:33
Official

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply08 Jun 2018, 14:45
Official

Thank you for your note, and we value your feedback. We believe that Mzwakhe has since given you a call to discuss the outcome of your claim in more detail.

Please don’t hesitate to give us a call should you need any more help.

Kind regards,
The MiWay Team