No feedback on my case

<p>After logging a claim to replace my driver side rear window, PG glass was instructed to replace the window. They mentioned a 21 working day waiting period as Peugeot SA did not have stock.</p> <p> </p> <p>I contacted Peugeot Klerksdorp where I purchased the vehicle to find out about the glass. They ordered the glass and had it with them the next day. The car was fetched the day after and the glass was replaced.</p> <p> </p> <p>I then spoke to Abel Khati with the online chat and was informed that I could forward the invoice for the claim to him/her and that it will be sent to the agent working on my claim.</p> <p> </p> <p>I have now followed up 3 times with no feedback on the case and no contact from anyone?</p> <p> </p> <p>I need this claim processed!</p> <p> </p> <p>CASE #848462</p> <p> </p> <p>Barend Le Roux</p> <p> ********** 150088</p> <p> ********** 076</p>