1 reviews | Active since Jul 2011
No feedback from MIWAY Call Centre.
I logged a online enquiry on the 29th Feb'16 (REF***) as I am unable to register on Miway Express. I never received any feedback, after I called they said that they would escalate it to the technical department as they are not sure why its not allowing me to register. Needless to say I got no feedback. I logged a call again a couple of days later for the same issue (REF***), and still no response. If this is a service that is availble to use please make sure its working. Another thing I have updated my car registration number on my policy on the 1st Mar'16, and was promised that I will be emailed the updated policy schedule, also no word.<br> I am really getting frustrated as no one is getting back to me. Ive been with Miway for not even a month yet and this is the level of service I get. Really makes me worried if at some point I have to submit a claim.<br> Please get someone to contact me ASAP so I can get this sorted.
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you.
Innocentia has since called to assist you with your policy and she has also ensured that your MiXpress is sorted.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you.
Innocentia has since called to assist you with your policy and she has also ensured that your MiXpress is sorted.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
