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My vehicle was involved in a car accident. The third party was the cause of the accident. MiWay sent me a letter stating that they will recover the amount of the damages from the third party. I have been calling and emailing Phaswana to find out the progress and have not received any response from him. When I contacted the third party, she indicated that MiWay has instructed her not to talk to me. MiWay is my insurer and I do not expect to hear information from the 3rd than MiWay. My understanding is that irrespective of whether MiWay is winning or losing in the recovery, as their client I should be kept updated on the progress. Your feedback will be appreciated so that I can also take my own steps to resolve the matter.