1 reviews | Active since Feb 2017
No feedback
<p>Last week I spoke to Buhle who said my rewards are due on the 20th April, Then i waited till the 24th where I spoke to some lady and said no they due in 2019 but I told her that Miway debit on the wrong date in Sept 2015 and she said she will call me back on the 25th, nothing from her till today. I called and spoke to Nqobile today who said that it makes sense what Buhle told me and they needed to log the payment manually, I should hold so she can check, I held for more than 12 min till I went to a voice message recording. Thought she will call me back, still nothing. I'm dissapointed with the service after 7 years with you and you treat me like this. Was about to give Buhle 5 stars but not sure if I should still do it</p>
We're so sorry to hear that we have kept you waiting and we assure you that it is never our intention to frustrate you in any way. We'll have a quick look into this and get back to you shortly!
Best regards,
The MWay Team
Best regards,
We're so sorry to hear that we have kept you waiting and we assure you that it is never our intention to frustrate you in any way. We'll have a quick look into this and get back to you shortly!
Best regards,
The MWay Team
Best regards,
Still nothing from Miway
Still nothing from Miway
We need to apologise for the delays you experienced initially. We confirm that Innocentia has since called to assist you with your query. Thanks for allowing her the chance to step in.
Please don't hesitate to give us a call should you need further assistance!
Best regards,
The MiWay Team
Best regards,
We need to apologise for the delays you experienced initially. We confirm that Innocentia has since called to assist you with your query. Thanks for allowing her the chance to step in.
Please don't hesitate to give us a call should you need further assistance!
Best regards,
The MiWay Team
Best regards,
Thank you for the response I must say it's one of the only time I had to complain about Miway, but I guess this is one way of improving ones business and keep them on their toes in order to always give good service.
Thank you for the response I must say it's one of the only time I had to complain about Miway, but I guess this is one way of improving ones business and keep them on their toes in order to always give good service.
We really do appreciate your feedback and we promise to make things right when they go wrong. We urge to be in touch with us if there's anything else we can help you with!
Best regards,
The MiWay Team
Best regards,
We really do appreciate your feedback and we promise to make things right when they go wrong. We urge to be in touch with us if there's anything else we can help you with!
Best regards,
The MiWay Team
Best regards,
