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I had an accident over a week ago and logged my claim. They said i should take my car to an assessor of which i did last Thursday , on Sunday I get an email saying that my premium as gone up but I still dont know if my claim is approved or not because im still driving the damaged car. I spoke to the lady thats handling my claim yesterday asking about the claim she said that i must take my car to an assessor of which I had already done and since then I haven't heard anything from them and they expect me to pay them 600 more than i used to pay when they are failing to assist me with my claim