1 reviews | Active since Apr 2013
No Feedback
Miway called me for a quotation however I was busy so my husband took the call. He was promise R400 if they could not better his insurance premium. So he accepted the challenge and this quote took 40mins. After which Miway was much more expensive than our current insurer. The adviser Georgette asked for our policy schedule which was sent to her , she called back to ask if we had car hire then said she will call back once she did checked our policy schedule and there after we hear nothing from Miway. It is now over a month. I tried to call the call centre twice, on both occasions I was given the run around. This is very unprofessional...I never expected bad service as I always thought they were a good company.
We are so sorry for letting you down, and we assure you that this is not the MiWay way! An agent has since been in touch to discuss your concerns and to assist and we urge you to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
We are so sorry for letting you down, and we assure you that this is not the MiWay way! An agent has since been in touch to discuss your concerns and to assist and we urge you to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
