No feedback

I have been requested feedback regarding my claim on 6 August 2024 on email and still did not receive feedback. I have been in contact once with Nkosinathi Botlhokwane who promised to get back to me and I still did not get feedback from anyone? Therefor I will request a call back from Miway urgently and also due to the delay in response I am planning on canceling my insurance with Miway after being a very long loyal customer unless you provide a goodwill credit for my insurance immediately for the month. This is not the type of delayed communication I expected from Miway. Call me back on *** or *** to discuss the process of canceling or provide me with my requested information from my email request that was sent to info@miway and claims@miway and full month goodwill credit. I will also request a formal apology letter from Nkosinathi Botlhokwane