DT
David T

1 reviews | Active since Nov 2012

31 Jan 2023, 11:44

No document until debit details are given.

Not to impressed, I was getting a quote but would not be forced to take the policy immediately and give my details, a Mr Joseph repeatedly tried to get my banking details, I explained I am interested but would like to read the document first, he then got rether ubrupt when I asked if he would email it he just mumbled something and put down the phone, I did the quote last Thursday but have not received anything, why can't I read the document before agreeing? If somthing goes wrong I would be told it is my responsibility to read the document, I said I was interested but looks like if I did not agree to give my banking details immediately, Mr Joseph does not want my business, it is Tuesday today still no email so I guess I have to find another, pity I heard such good things

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Replies (1)
MiWay Insurance
MiWay Insurance's reply31 Jan 2023, 12:34
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.   Best regards,
The MiWay Team