AS
Asha S

1 reviews | Active since May 2011

19 Feb 2016, 17:04

No disbur*****t or feedback for MiRewards

I contacted MiWay on 8-Feb through the online form on the website to query my redemption of MiRewards (***). I signed up a new policy and the quote and policy fulfillment was completed online on 9-Oct-2015. My cover started on 1-Nov-2015 so 3 months' premiums would have been received as at end of January. According to MiWay: \By doing your quote and buying your policy online, we will pay you an average full month's premium after 3 months full premiums have been received.\" <br> After I placed the query online on 8-Feb, I was contacted by a call centre agent on 9-Feb to say that the finance department would be notified of this accordingly. I haven't heard anything more from MiWay on this - either telephonically or via email. <br> I'd appreciate a follow-up on this."

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Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Mar 2016, 13:59
Official
Hello Sash28,

We're really sorry the miscommunication. Innocentia has been able to assist and advice you when to expect your MiRewards.

Thanks for giving a chance to make things right, and please shout if there's anything else we can do to assist!

Kind regards,
The MiWay Team