1 reviews | Active since May 2016
No Customer service, no call back, no one cares??? PATHETIC
<p>To whom it may concern</p> <p> </p> <p>I have now gone through my policy with the increase effective on my policy</p> <p> </p> <p>I have realized that it does not stipulate with what percentage our policy for MI Wheels will increase</p> <p> </p> <p>All the other is 10% but some of my installments increases was doubled, and I am not happy to pay this.</p> <p> </p> <p>I will be referring to other insurance companies for a better quote as this is not acceptable</p> <p> </p> <p>Last year I had to fight about my excess this year it has been increased again. How can the excess increase by so much in one year once again double</p> <p> </p> <p>I do not want such a high excess on my vehicle I have asked for this to remain at R3500.00 as this increased from a previous R2000.00 to R3500.00</p> <p> </p> <p>R3500.00 is still ok but R4250.00 unacceptable.</p> <p>I did not accept my new policy as I have not yet received my new update since I asked for a quote on my cellphone.</p> <p> </p> <p>I have a netstar certificate as well which I have installed Netstar into my vehichle. </p> <p> </p> <p>I do not even get a call back from MiWay your service is pathetic and you are going to loose your clients SHOCKING</p>
Thanks for your comment and for the opportunity given to respond. We're really sorry that the recent changes to your policy has left you feeling let down, we assure you that it is never our intentions to upset you in any way.
We confirm that Henry has since called to review your policy to better suit your needs. Please feel free to give us a call should there be anything else we can help with.
Best regards,
The MiWay Team
Thanks for your comment and for the opportunity given to respond. We're really sorry that the recent changes to your policy has left you feeling let down, we assure you that it is never our intentions to upset you in any way.
We confirm that Henry has since called to review your policy to better suit your needs. Please feel free to give us a call should there be anything else we can help with.
Best regards,
The MiWay Team
