dd
dawn.stolp dawn.stolp
1 reviews | Active since Oct 2016
14 Jul 2022, 14:47
NO CUSTOMER SERVICE
The worst Insurance Company ever. Put a claim in, they approve it. Drop car at Renew-IT to do repairs and then get an email from MiWay saying my card is written off and they will send it to salvage. Only damage was headlight and front bumper 🙁 They don't call you to inform you of anything and don't bother to reply to emails. If youtake my car to salvage I will report it ****** by you, the car is owned by me not the bank. Also no reply from Renew-IT. What is wrong with companies and their customer service???? Very angry!!!!
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
14 Jul 2022, 15:01We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply14 Jul 2022, 15:01
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
dd
dawn.stolp dawn.stolp's updateReviewer Update
14 Jul 2022, 15:05and as usual it is an automated response you get from MiWay, not the way to deal with your customers. Useless!!!
dd
dawn.stolp dawn.stolp's update14 Jul 2022, 15:05
Reviewer Update
and as usual it is an automated response you get from MiWay, not the way to deal with your customers. Useless!!!