1 reviews | Active since May 2016

08 May 2016, 11:28

No cover After 3 premium deductions

<p>In February 2016 I was alled by one of the Miway agents and quoted a ver reasonable vehicle insurance premium. I took on the insurance and then remembered three months later that I hadn't sent them a vehicle inspection letter. I'd been very busy and totally forgot. I then called their offices and found out that since I hadn't sent the inspection letter to them, I had not been covered. For the whole three months, while they continued to take their premiums without fail every month. I was sent no reminder, no sms, no email, no phone call, nothing. Yet I continue to get generic messages about weather conditions that don't exist. I'd like my money back. Plain and simple. Please and thank you.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Aug 2016, 10:02
Official

Good day Fumane

We’re so sorry about the misunderstanding and for any hassles we have caused you. We have since been in touch to assist with your cover and inspection queries and explained it to you in more detail.

Thanks for giving us a chance to assist and please give us a shout if you need anything else!

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply24 Aug 2016, 10:09
Official

We’re so sorry about the misunderstanding and for any hassles we have caused you. We have since been in touch to assist with your cover and inspection queries and explained it to you in more detail.

Thanks for giving us a chance to assist and please give us a shout if you need anything else!

Best regards,
The MiWay Team