1 reviews | Active since Jul 2012

30 Mar 2021, 12:34

No confidence in MiWay Insurance

My claim and preceding adjustment since the 23rd of Feb. 2022 is still open without any resolution. Miway does their own thing and just want to serve how they see fit. Never really listening to the client or their needs. Moreover, never returning calls and doesn't stick to their agreement of service - ever! Sooo over how sick I am from the Miway service.

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Replies (3)
MiWay Insurance
MiWay Insurance's reply30 Mar 2021, 12:43
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.  Best regards,
The MiWay Team
's update30 Mar 2021, 15:46
Reviewer Update
The response is swift when there are official complaints... but this doesn't phase me or the proposed levels of service you elude to...

Guido Henkeman
***


's update30 Mar 2021, 17:19
Reviewer Update
... and there you go.

Another day gone by and no action from MiWay Insurance that I've been religiously debiting my account everything month.

Just no words for this company!