NO COMPENSATION FOR LOSS

I HAVE BEEN A CLIENT OF MIWAY AND RECENTLY HAD A BREAK IN,I AM A SINGLE PARENT AND HAS GONE WITH MIWAY BASED ON THE QUOTE ,BUT WHEN I HAVE A BURGLARLY THAT WAS REPORTED,AN EYE WITNESS AT THE TIME I FOUND MY UNIT IN THE STATE,TAKEN PICTURES AND EMAILED TO TSHEPO THAT LOGGED THE CLAIM,FIRSTLY TSHEPO FAILED TO NOTIFY ME THAT ALL ****** PHONES MUST BE BLACKLISTED WITH IMEI NUMBER,PROOF OF PURCHASE AND PICTURES AND TRAVEL DETAILS WAS GIVEN FOR ITEMS LOGGED,THIS COMPANY TAKES YOUR MONEY AND THEN REJECTS YOUR CLAIM FOR NOT GIVING ALL THE REQUIRED INFORMATION,WHO HAS RECEIPTS FROM 20YEARS AGO AND IF PROOF ON OWNERSHIP IN PICTURES GIVEN IS THAT NOT SUFFICE.FOR THE STATEMENTS GIVEN THOSE AS WELL WAS NOT RECOVERED,WHEN I ASKED FOR REFUND ON MY COVER I GET TOLD THAT MY INSURANCE IS CANCELLED EFFECTIVE IMMEDIATELY.IT IS ***** TO OFFER COVER AND NO COMPENSATION IN A LOSS!!!!