No collection for my car for 2 weeks

I lodged a claim for some damage on my car for fixing. I dropped off my car at Autoprism late 17 Feb for them to fix. I got a call on 19 Feb from Autoprism informing me that they're waiting on a replacement part for my car. I understood that I wasn't going to get my car in this same week.<br> I called on 24 Feb to find out the progress. I was told that it 's about to go into the Spraypainting shop. I asked when I am able to get my car and I was informed sometime that week (23-27 Feb).I felt it was taking a longer than I thought but then decided to wait a bit longer.<br> I called on 26 Feb and was told(again) that it's going into the Spraypainting shop and will call me on the morning of the 27th Feb. I've received no call and at that point it got frustrating. I called on the afternoon on 27 Feb and was told(again!) that it is going into the Spraypainting shop. It was confusing because I was told a few days ago it is going into this shop at that point in time. I was then informed that I will be contacted on the 4th March about collecting my car. I still have no call. I find it ridiculous that it has it has taken Autoprism 2 weeks (and counting) to fix my car. I'm not happy about this.