SJ
Stephanus J
1 reviews | Active since Aug 2015
19 Aug 2015, 13:57
No Call Back or Feedback: Vehicle double insured!
On Sat 8 Aug me and wife visited Miway website for car insurance quote on her name. She got one very cheap and I called Miway from my cell. They took 45 minutes of my cell time and offered that they will cancel the \new insurance"and make my wife the frequent driver on my existing Policy (8 years) at same rate as per online quote"
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MiWay Insurance's replyOfficial
21 Aug 2015, 16:22Hello jordaan1965,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Victor has since been in touch to update you, and to confirm that everything is sorted.
Thanks for giving us another chance to make things right, and please be assured of our commitment to always deliver awesome service.
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Victor has since been in touch to update you, and to confirm that everything is sorted.
Thanks for giving us another chance to make things right, and please be assured of our commitment to always deliver awesome service.
Kind regards,
The MiWay Team
MiWay Insurance's reply21 Aug 2015, 16:22
Official
Hello jordaan1965,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Victor has since been in touch to update you, and to confirm that everything is sorted.
Thanks for giving us another chance to make things right, and please be assured of our commitment to always deliver awesome service.
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Victor has since been in touch to update you, and to confirm that everything is sorted.
Thanks for giving us another chance to make things right, and please be assured of our commitment to always deliver awesome service.
Kind regards,
The MiWay Team