lC
laurentia C

1 reviews | Active since Sept 2016

05 Sept 2016, 14:20

no call back

<p>I logged a complian on here friday Miway said that they made contact but no contact was made .I did not speak to a Wayne and no documents was requested.My car is still standing still at the panelbeater with no progress no work has been done.My alternator is still broken no feedback from Miway due to car sandoing for months waiting on ou guys to provide a service.I logged a compliant on Miwy website no feedback</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply05 Sept 2016, 15:01
Official

Dear Laurentia,

We need to unconditionally apologise for the lack of service and misunderstanding you experienced initially - we assure you that it is never our intention to frustrate you in any way!

Wayne had a look at your claim and he also called the policy holder to discuss the way forward. He’ll await the document as discussed with Kent. Please don’t hesitate to give him a call if you need any further assistance.


Kind regards,
The MiWay Team

lC
laurentia C's update06 Sept 2016, 14:59
Reviewer Update

My husband has no knowledge of this call from Wayne and unaware of which documents,can you please give me a call back .He say she say is not working for me...