DR
Dylon R

1 reviews | Active since Mar 2014

21 Jul 2016, 13:28

No call back

<p>Good day</p> <p> </p> <p>I have logged a call back request twice already and the first time Miway called I was busy so asked to call me back but never did. The second time I was never called. So I want to change my policy but Miway is not allowing me to. They give the best service when they sell the insurance but not when they service you.</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Jul 2016, 06:13
Official

Good day Dylon

We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you.Thanks for giving Inno a chance to discuss your concerns with you in more detail and to help.

We’re happy to hear that your trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.

Kind regards,
The MiWay Team