PM
Precious M
1 reviews | Active since Apr 2013
16 Sept 2015, 14:54
No assistance to cancel policy
I have been trying to cancel my policy telephonically as the online system does not allow me to do it. However, I keep getting transferred and not assisted, after my 5th attempt this is very disappointing service.
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Replies (1)
MiWay Insurance's replyOfficial
18 Sept 2015, 14:44Hello Kpmtimkulu,
Please accept our sincere apology for the delay and for any hassles we have caused you, and please be assured that this is not the MiWay way! Ntokozo has since been in touch to assist with your request, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for the delay and for any hassles we have caused you, and please be assured that this is not the MiWay way! Ntokozo has since been in touch to assist with your request, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
MiWay Insurance's reply18 Sept 2015, 14:44
Official
Hello Kpmtimkulu,
Please accept our sincere apology for the delay and for any hassles we have caused you, and please be assured that this is not the MiWay way! Ntokozo has since been in touch to assist with your request, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for the delay and for any hassles we have caused you, and please be assured that this is not the MiWay way! Ntokozo has since been in touch to assist with your request, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team