BM
Bongane M
1 reviews | Active since Oct 2019
10 Mar 2022, 12:22
No assistance
I've been requesting miway to assist with a tracker on my cars. I've been in this process since 17 Jan 2022 and still nothing has been. I've spoken to 3 different consulants namely, Keneiloe Papo, Tamsanqa Makuala and Zanele Mvelase who all promised to escalate matter but nothing is been done. I asked for a managed to call me back, NOTHING
they have clauses about the kind of trackers they use but can't seem to assist you with them. I will not be held responsible for anything that happens to car and I need to claim.
You cant deny me because of your laziness and poor customer service.
Actually I want to cancel my insurance with my way. They useless and lazy
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Replies (1)MiWay Insurance's replyOfficial
10 Mar 2022, 13:31Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply10 Mar 2022, 13:31
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
