No assistance

I currently have a policy with MiWay. I have been trying to contact them in order to update my policy since 17 Sept 2015 with no luck. We stay in Zambia, therefore I CAN NOT phone a 0860 telephone number. In both my e-mails(17 Sept and 24 Sept) to Miway I have explained this problem clearly, yet I received an e-mail response saying that Miway has been trying to phone me on my SA cell number, which is not in use while we are in Zambia. How difficult is it to understand that 1. Please phone me back on my Zambian cell number or 2. Provide me with a proper landline number for MiWay which I can use to phone MiWay myself. <br> In the meanwhile my vehicle and trailer in SA are not covered because I have no luck in trying to make changes to the address where it stay parked over-night. Will MiWay still pay out my claim if my vehicle get ****** although I have been trying to provide MiWay with the correct details? <br> PLEASE provide me with a landline number (not a 0860 number! ) where I can phone MiWay on! It is not rocket science.