1 reviews | Active since Apr 2017

16 Jan 2018, 09:51

No Assistance

I am really struggling with this claim, I have been chasing since last week and i have been patient.

It looks like to really get assistance I need to complain.

The windows were installed by PG Glass with no mechanism (windows don't open)

My windows had the smash and grab in the windows (but this is not being done)

Is this how you treat your loyal customers?

Can i have an update please?

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply16 Jan 2018, 10:12
Official

Please accept our sincere apology for not getting things right and for any hassles we have caused you. Please be assured that this is not the MiWay way! An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply16 Jan 2018, 15:00
Official

We are truly sorry for the delays in your repairs Pumeza!

Charmaine has since been in touch to discuss your concerns. She’s discussed the way moving forward on your claim. Please give us a call should you need anything else in the interim.

Kind regards,
The MiWay Team

Best regards,