BT
Boitumelo T

1 reviews | Active since Nov 2014

15 Feb 2018, 09:02

Nkosinathi Botlhokwane is a star!!

I got stuck on the highway yesterday and was bit frantic when I called into the roadside assist helpline. Nkosinathi was calm, efficient and friendly in how he handled my call. He put me at ease and even made me laugh a bit, which really helped me in a stressful situation. He did not even get annoyed when I couldn't describe where I was properly, instead he found an alternative way for me to let him know where I am through whatsapp and let me vent about my situation a bit.

Thank you Nkosinathi!!

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Feb 2018, 09:18
Official

We are thrilled that Nkosinathi assisted you as nicely as he did, especially in your time of need! Thanks for taking the time to compliment him on his efficient service delivery and for recognising his efforts. We’ll be sure to pass your message on to him.

Best regards,
The MiWay Team