SM
Simoni M

1 reviews | Active since Nov 2014

25 Nov 2024, 11:56

Nkele Molele Worse Online Assistant

I referred MiWay to someone and they took the insurance and said they will pay me once they deduct the first premium. They did deduct and now was looking for my money as agreed. I spoke to Nkele Molele online and she just disconnected the chat when I asked for my money. Is this the service MiWay has for customers doing referrals? What kind of service is Nkele Molele providing for paying customers?

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Nov 2024, 11:57
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team