Nightmare Claim - Life Threatening Experience with No Assistance

Had an accident claim with MiWay that has turned into an absolute nightmare and life-threatening experience for my family, with no assistance from MiWay post delivery of my vehicle.

The claim application and authorisation was seamless, however the vehicle was returned to me with defects from the first day of delivery from repair workshop. Since then it has taken me over a month to get the vehicle in to be checked by them (no assistance from MiWay even after several complaints and requests for assistance), until I experienced a life threatening breakdown on the highway with my family. The vehicle was then assessed by MiWay and found to be not accident related... post this finding the vehicle was returned to me with the advice that I would be liable, however with further damage caused on the body of the vehicle that I have sent back to MiWay with no response to-date!

All the while I have not been offered a rental car, or even been contacted back by the complaints department after raising the issue nearly a week ago!

Pathetic service and terrible service provider partnerships (it was Bodyline Coachworks in Killarney, Cape Town in case they ever try to refer you there - save yourself!)