MM
Mpumi M

1 reviews | Active since Jun 2019

19 Dec 2020, 16:52

Nightmare

I’ve been with my way since 2013 Nd have had this problem before where my account would be debited on a date I did not agree on especially in December or when there’s a holiday. How many times should I reiterate that my debit date is my pay date not anytime earlier. This is enough reason for me to part ways with y’all I can’t keep explaining to y’all how much it affects my credit profile.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply19 Dec 2020, 19:09
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards,
The MiWay Team
 
MM
Mpumi M's update19 Dec 2020, 19:12
Reviewer Update
How will it fix my credit profile? No apology can update my profile . I’m definitely ready to change insurances best believe.