CK
C K

1 reviews | Active since Jan 2016

14 Feb 2017, 09:27

Never use Miway Insurance

<p>My business vehicle was in an accident 4 weeks ago, it took Miway 3 weeks to approve the claim after fighting back and forth as they tried every reason not to approve the claim. After aithorising now they tell me I must pay an access of R5000 upfron to the panelbeater before they will fix my car. How do I pay for a service I have not received it even seen the quality of the workmanship. I have never experienced such poor service from an insurance company let alone a consultant Anel Bornman who knew nothing and failed to mention such when she authorised the claim. I have since queries this and says later still no response. My car has been damaged and not working for a no th thanks to Miway. Claim C813530 AUTHORISATION</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply14 Feb 2017, 09:53
Official

We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply22 Feb 2017, 16:42
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. We have passed your comments on to our Disputes team to assist you.

Please give us a shout if you need anything else!

Best regards,
The MiWay Team