ST
Sandiseka T

1 reviews | Active since Dec 2022

19 Dec 2022, 17:28

never take Miway as your insurance they are brutal

I have two existing claims with Miway insurance which are C*** and C*** all this policies where taken by my late husband and currently I'm in destress with the credit he left behind with one of them being the vehicle on one of the claims above and its and the only explanation I get from Miway is that there is an ongoing investigation and now I have a instllement and kids to feed and its Christmas while I'm still morning and how the so called Miway consultants interrogate and abusing their powers over me and my family all I can say this is the worse insurance my husband took and I will take this matter to insurance ombudsman hence Miway is saying they are waiting for the investigation from saps while that could take year as there is no justice in our law inforcement but with God this too shall pass

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Replies (7)
MiWay Insurance
MiWay Insurance's reply20 Dec 2022, 08:06
Official
Thanks for being patient with us; we’re not happy our service to you was delayed. Our sincere apologies!  Your message is with the right team and one of our service agents will be in touch to see how we can fix this for you ASAP!
 
Best regards,
The MiWay Team
 
ST
Sandiseka T's update20 Dec 2022, 10:01
Reviewer Update
your whole team at some point has proven to me the opposite of your message and this will be a pain I will never forget in my life. I'm currently even approaching a media company which wants to publish and support me financially and soon I will be on your door step and I will also be on you tweeter, facebook and websites
MiWay Insurance
MiWay Insurance's reply20 Dec 2022, 12:38
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you. 
 
Best regards,
The MiWay Team 
ST
Sandiseka T's update20 Dec 2022, 12:56
Reviewer Update
I hope this is not one your delay tactics I have sleepless nights because of this claim and life is hard for me and kids without the car and emotionally I'm drained can you just finalise this today please
MiWay Insurance
MiWay Insurance's reply20 Dec 2022, 16:01
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
 
Best regards,
The MiWay Team 
ST
Sandiseka T's update21 Dec 2022, 11:36
Reviewer Update
thank you very much for your prompt response from yesterday and this morning and my claim was finally autherised, thank you very much
MiWay Insurance
MiWay Insurance's reply21 Dec 2022, 11:55
Official
Hi there, Sandiseka! We're so glad to hear that your claim was authorised. We hope you were satisfied with the outcome of your claim. Please shout if you need assistance with anything else!

Best regards,
The MiWay Team