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Ben B
1 reviews | Active since Aug 2012
04 Sept 2020, 20:16
Never insure your items with MiWay
So I have canceled my short term insurance with MiWay and now they are busy deducting unauthorized amount, what kind of **************** is this
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Replies (2)
MiWay Insurance's replyOfficial
05 Sept 2020, 09:00Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the correct team and someone will get back to your shortly with feedback. In the meantime, please accept our apologies for any hassles we have caused you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply05 Sept 2020, 09:00
Official
Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the correct team and someone will get back to your shortly with feedback. In the meantime, please accept our apologies for any hassles we have caused you. Best regards,
The MiWay Team
The MiWay Team
BB
Ben B's updateReviewer Update
07 Sept 2020, 08:45Innocentia Kgano called me this morning to acknowledge the error on their side and apologized on behalf of the agent and his manager. Innocentia was very understanding and did her homework before she called me, she understood the problem at the first go.
Thank you Innocentia, because of you I might consider coming back to MiWay someday.
Thank you Innocentia, because of you I might consider coming back to MiWay someday.
BB
Ben B's update07 Sept 2020, 08:45
Reviewer Update
Innocentia Kgano called me this morning to acknowledge the error on their side and apologized on behalf of the agent and his manager. Innocentia was very understanding and did her homework before she called me, she understood the problem at the first go.
Thank you Innocentia, because of you I might consider coming back to MiWay someday.
Thank you Innocentia, because of you I might consider coming back to MiWay someday.