Never getting issues resolved

Good day all.

I have been struggling with Miway for 6 months now to change a simple thing as my debit order date, and yet to no prevail.

After promises every time that they did change it to the 5th , I still got an early deduction before the first, I have waisted so much airtime calling Miway and trying my very best to sort this out but still it was not done.

Eventually I drew the line, when I had my first claim and my access went from 1000 to 4250, after addressing this they said that they review your policy every year, and that any arrangements that you had with them falls away, I asked that the access be changed back to 1000 and they responded that it would be almost 200 rand more if I co So, I did not respond as I wanted to think about it yet a few minutes later they sent me a policy document with the changes and this new amount is my new premium, without my consent.

I canceled my policy with them and then they wanted to solve the problem, yet I still canceled just to find out this morning after the deduction on the 30th they still deducted on the 5th, which means they did a double deduction.

I'm speechless and so anoied with them.

Now once again I'm going to have to phone them and try to get my money back, in the mean time I'm sitting with less than 100 rand in the bank left for the month.

I have never in my life encountered such bad service as with Miway and would not recomend it to anyone but that is just my opinion.